Returns

RETURNS

We hope you’re happy with your Evel order. If something isn’t right, you have 14 days from the date your order is delivered to request a return.

To start your return, please email us at Support@evelcl.com. Once your return has been submitted, you’ll receive the information you need to send your order back to us.

You then have a further 14 days to send your return back.

Items should be returned unworn, unwashed and in their original condition, with all Evel tags still attached. We may make a deduction from your refund if an item has been worn, damaged or handled beyond what is reasonably necessary to inspect it.

Return postage is the customer’s responsibility unless your item is faulty, damaged or you have received the wrong item. We recommend using a tracked service and keeping your proof of postage until your return has been completed.

Once your return reaches us, it will be inspected and your refund will be issued to your original payment method. Please allow up to 14 days for your refund to be processed.

EXCHANGES

Exchanges are available for UK orders, subject to stock availability.

To request an exchange, contact us at support@evelclo.com and select the relevant exchange option where available.

If the replacement item is unavailable, we’ll process the return as a refund instead.

FAULTY OR INCORRECT ITEMS

If your item arrives faulty, damaged or you have received the wrong item, contact support@evelclo.com with your order number and clear photos of the issue.

We’ll review it and arrange the appropriate replacement, return or refund.